Are you passionate about all things Machine Learning?  Do you have professional experience in information analysis and communicating research findings to deliver functional data products? If so, continue reading below about the Principal Machine Learning Researcher position!

EdPlus at ASU is a dynamic unit of Arizona State University focused on the design and scalable delivery of digital teaching and learning models to increase student success and reduce barriers to achievement in higher education. We advance the economic, social, cultural, and overall health of the local, national, and international communities served by ASU.                

Want to know more about working at EdPlus? Click here!                

We’re seeking a highly motivated, people-oriented Principal Machine Learning Researcher to lead impactful machine learning projects at Action Lab. Every day you’ll make a difference in the lives of others by overseeing and driving machine learning projects, establishing research design methodologies, employing statistical modeling techniques, and analyzing complex datasets to deliver functional data products. 

The Action Lab is a teaching and learning laboratory that conducts research in digital teaching and learning science to gain new insights into students’ learning behavior and what drives student success. The results of this research are leveraged to enable continuous improvement in online programs, instructional design and new learning technologies.

In this role, you will be responsible for maintaining rigorous methodological standards and leading the design, direction, and implementation of machine learning projects. You will effectively communicate your findings to stakeholders in EdPlus, and continuously iterate based on feedback to improve the effectiveness of produced data products.

Essential Duties:

• Selects, develops, and recommends appropriate machine learning methodologies, data analyses, and statistical procedures for various projects.
• Determines the most effective approach to meet specific research questions and objectives.
• Serves as the primary researcher for machine learning projects, effectively communicating with internal, external teams, and executive staff to ensure project alignment.
• Identifies appropriate data sources to meet stakeholder needs, then transforms and prepares new datasets to build foundational models for data science and machine learning.
• Analyzes and interprets both quantitative and qualitative data using advanced statistical and machine learning techniques.
• Writes technical reports, presentations, and research articles for publication, showcasing innovative findings and methodologies.
• Prepares and presents research findings to various audiences, including technical and non-technical stakeholders, on machine learning models and outcomes.
• Troubleshoots, diagnoses, analyzes, and resolves technical issues to ensure ongoing data integrity.
• Works internally with teams on related projects that are being leveraged across units within EdPlus.
• Assumes or coordinates other duties or projects as assigned or directed.

Minimum Qualifications:

Bachelor's degree and ten (10) years of experience appropriate to the area of assignment/field; OR, any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Desired Qualifications:

• Evidence of an advanced degree in Business Analytics, Statistics, Learning Analytics, Mathematics, Computer Science, or a related field.
• Evidence of managing direct reports while overseeing large research projects.
• Demonstrated experience working in a higher education setting, preferably with higher education student data.
• Demonstrated knowledge of big data processing languages such as Python, R, SQL, Scala.
• Demonstrated knowledge of deep learning platforms such as Keras, Tensor-flow, and/or PyTorch.
• Demonstrated knowledge of statistical modeling, machine learning, data, and text-mining concepts.
• Demonstrated ability to leverage Python, SQL within cloud frameworks for advanced analytics and data processing.
• Demonstrated ability to proficiently manipulate, report, and analyze enterprise data.
• Demonstrated experience with Jira or related project management tools.
• Demonstrated skill in thinking critically and developing creative solutions to challenging problems.
• Evidence of effective written and verbal communication skills with stakeholders at all levels of the organization, including clearly explaining complex technical processes.
• Demonstrated ability to work both independently and in collaboration with a variety of individuals.
• Demonstrated ability to lead by example in communication, participation, and encouragement.

Salary & Benefits:

$100,000 - $140,000 per year; DOE

The target salary is $115,000 per year.

ASU offers a total compensation package that includes valuable employee benefits. Click here to explore options.

• Healthcare
• Financial Security
• Retirement
• Family Resources
• Tuition Reduction (Eligible ASU Employee, their dependents and spouse.)
• Discounts

Department Statement: 

EdPlus defines itself through a culture of curiosity, risk-taking and refusing to accept the status quo. As a central enterprise unit for ASU focused on the design and scalable delivery of digital teaching and learning models to increase student success and reduce barriers to achievement in higher education, our commitments support the University charter. ASU is a national service university and aspires to accelerate positive social outcomes through the seamless integration of cutting-edge technological innovation and scalability.

EdPlus employees are valued, respected, and encouraged to be their unique selves. We know that our ability to deliver high-quality services and educational experiences is strengthened by our culture of inclusion. Our innovative approach drives outcomes through serving learners, achieving milestones, striving for excellence, solving problems, embracing urgency, and being bold.

EdPlus at ASU

Working Environment: 

Your desk will be in the beautiful, cutting-edge, and collaborative workspace at SkySong, the ASU Scottsdale Innovation Center. The Center houses a diverse business community that links technology, research, education, and entrepreneurship to position ASU and Greater Phoenix as global leaders in the knowledge economy.

EdPlus at ASU supports flexible work options, ranging from alternate work schedules to hybrid remote work schedules, subject to approvals per ASU policy. (This is NOT a fully remote position.)

Applicant must be eligible to work in the United States. EdPlus at ASU will not be a sponsor for this position.

Apply before midnight Arizona time: February 17,2025.

Are you passionate about changing lives through higher education and empowering students? Do you excel in relationship building and engagement, planning and executing projects, and data validation and investigation? Then apply today!

EdPlus at ASU is a dynamic unit of Arizona State University focused on the design and scalable delivery of digital teaching and learning models to increase student success and reduce barriers to achievement in higher education. We advance the economic, social, cultural, and overall health of the local, national, and international communities served by ASU.               

Want to know more about working at EdPlus? Click here!            

We're seeking a highly motivated and energetic Program Manager to contribute to some of our exciting corporate partnerships. Every day you’ll make a difference in the lives of others by collaborating across teams to coordinate and oversee the various activities and functions of our corporate partnerships. You will take ownership of ensuring that program goals and objectives are met within specified timeframes, budgets, and other project constraints.                                         

You are an ideal candidate if you:

• Are collaborative, self-motivated, passionate, dependable, and a fast learner.
• Possess strong skills in documenting programs and processes, as well as developing training materials and presentations based on identified needs.
• Have experience conducting training, session reviews, and follow-up procedures.
• Adept at planning, implementing, and evaluating various projects.
• Understand how to disseminate results effectively through presentations, reports, and publications.
• Demonstrate excellent organizational skills, with the ability to analyze and visualize data to identify trends, opportunities for improvement, and successes.
• Excel in communication and relationship-building, with a proven track record of establishing effective work teams and maintaining productive partnerships.

Essential Duties:

• Executes projects to support program maintenance and enhancement; organizes, directs, and coordinates with departments internally and externally to ensure project timelines and milestones are met.
• Supervises the activities of subordinates.
• Facilitates and supports the development of partnership program documentation, high impact training materials, training content, or workshops, and meetings with program/project stakeholders; oversees logistics, scheduling, and target audience communications.
• Supports the programs'/projects' effectiveness to develop and implement the goals and objectives of the program/project including improved methods of program/project delivery; evaluation, reporting, and analysis of results and takes or recommends proper action based on outcomes.
• Develops and monitors daily operations and coordinates program/project activities.
• Regularly engages with internal and external stakeholders through meetings, calls, and emails to ensure project deliverables are met, confirm satisfaction, address concerns, and identify new opportunities.
• Oversees internal coordination of program invoicing and billing; acts as the primary liaison with current internal and external stakeholders.
• Coordinates operational optimizations to improve learner, internal and external stakeholder experiences.
• Facilitates reporting efforts across internal and external stakeholders to understand the health of partnership programs, trends, and identify areas of improvements.
• Understands program goals, needs, challenges, and provides proactive strategic insights and recommendations to senior leadership regarding partnership opportunities, optimizations, and program development.
• Assumes or coordinates other duties or projects as assigned or directed.

Minimum Qualifications:

Bachelor's degree and five (5) years of experience appropriate to the area of assignment/field; OR, any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Desired Qualifications:

• Evidence of a bachelor’s degree or higher in a related field.
• Experience managing strategic partnerships and partnering with leadership, stakeholders, and sponsors in a program manager or similar role.
• Experience in client-facing roles with demonstrated customer service excellence and customer-first mindset.
• Evidence of effective organizational skills and attention to detail.
• Evidence of effective communication abilities, including active listening and presentation skills.
• Experience in a fast-paced, changing environment, working as a self-starter.
• Experience in work that requires organizational and time management skills to prioritize tasks and meet deadlines.
• Experience in data validation and data investigation in a variety of systems.
• Experience in relationship-building and interpersonal skills, with the ability to connect with individuals at all levels of an organization.
• Demonstrates attention to details, complex problem-solving skills, and ability to deliver under tight deadlines.
• Experience with reporting and data projects; skilled at presenting complex data or processes in an easy to digest manner.
• Evidence of executing and leading projects and managing multiple, complex and/or ambiguous projects simultaneously.
• Experience with Microsoft Office (Excel, Work, Outlook, and PowerPoint) and Google Suite.

Salary & Benefits:

$48,960-$70,000 per year; DOE

ASU offers a total compensation package that includes valuable employee benefits. Click here to explore options.

• Healthcare
• Financial Security
• Retirement
• Family Resources
• Tuition Reduction (Eligible ASU Employee, their dependents and spouse.)
• Discounts

Department Statement: 

EdPlus defines itself through a culture of curiosity, risk-taking and refusing to accept the status quo. As a central enterprise unit for ASU focused on the design and scalable delivery of digital teaching and learning models to increase student success and reduce barriers to achievement in higher education, our commitments support the University charter. ASU is a national service university and aspires to accelerate positive social outcomes through the seamless integration of cutting-edge technological innovation and scalability.

EdPlus employees are valued, respected, and encouraged to be their unique selves. We know that our ability to deliver high-quality services and educational experiences is strengthened by our culture of inclusion. Our innovative approach drives outcomes through serving learners, achieving milestones, striving for excellence, solving problems, embracing urgency, and being bold.

EdPlus at ASU

Working Environment: 

Your desk will be in the beautiful, cutting-edge, and collaborative workspace at SkySong, the ASU Scottsdale Innovation Center. The Center houses a diverse business community that links technology, research, education, and entrepreneurship to position ASU and Greater Phoenix as global leaders in the knowledge economy.

EdPlus at ASU supports flexible work options, ranging from alternate work schedules to hybrid remote work schedules, subject to approvals per ASU policy. (This is NOT a fully remote position.)

Applicant must be eligible to work in the United States. EdPlus at ASU will not be a sponsor for this position.

Apply before midnight Arizona time: February 23, 2025.

Are you an experienced, published researcher who thrives on project management in an academic setting? Have you developed multiple research protocols for an Institutional Review Board? Would you swoon at the opportunity to advance virtual reality applications in higher education? If so, keep reading below!

EdPlus at ASU is a dynamic unit of Arizona State University focused on the design and scalable delivery of digital teaching and learning models to increase student success and reduce barriers to achievement in higher education. We advance the economic, social, cultural, and overall health of the local, national, and international communities served by ASU.             

Want to know more about working at EdPlus? Click here!             

We're seeking a highly motivated Portfolio Manager Research to contribute to the Action Lab team. Every day you’ll make a difference in the lives of others by working closely and collaboratively with the Dreamscape Learn Project team and other stakeholders to plan, manage, organize, and execute against project requirements; you will also identify and acquire the necessary resources and coordinate efforts to ensure timely delivery of project outcomes in accordance with sponsoring source's expectations and Action Lab operational guidelines. As a researcher in this role, you will guide efforts toward actionable outcomes grounded in data and analysis of our project study, which focuses on Dreamscape Learn. 

Action Lab is a data-driven, research-focused service organization that supports ASU and EdPlus initiatives by equipping leaders with the insights and analyses they need to make informed, evidence-based decisions. Action Lab drives transformational change in education through data and research, focusing on learner behaviors and the factors that drive success. Our goal is to improve access and achievement while bolstering the development of quality education for all learners.

Dreamscape Learn is a university initiative and project that makes use of immersive storytelling, virtual reality, and scalable technologies to engage learners.

Essential Duties:

• Co-plans, develops, implements, and manages a project team by supporting the completion of tasks, communication of work plans, and work requirement identification of sub-assignments.
• Works closely and collaboratively with key stakeholders to define project scope, research strategy and outcomes; identify critical resource expertise; and target appropriate internal and/or external sources to ensure optimal outcome(s).
• Drafts and shares scopes-of-work in the required template for each report in the portfolio.
• Establishes and continually monitors/manages project expectations with team; assigns tasks and identifies issues for resolution to ensure optimal team effectiveness. Prepares and maintains all project status reports and schedules; tracks milestones/deliverables, critical paths and dependencies; re-sets expectations as needed in consideration of project progress/outcomes.
• Facilitates a weekly portfolio meeting to ensure the preceding duties.
• Responds to all inquiries regarding project status; prepares and responds to all regulatory reporting/filings (IRB) to ensure compliance while keeping the leads aware of workflows and requests.
• Manages, coaches, and supervises all project team members, both internal and contracted, to ensure optimal outcomes; builds, develops, and maintains relationships vital to project success.
• Works collaboratively with Principal Investigator(s) to engage leadership, associated scientists and other research-related staff to define and identify all required project infrastructure, including space, build/reconfiguration of laboratory facilities, equipment, technology, and instrumentation to ensure timely availability for successful launch and ongoing project operations.
• Co-prepares all post-project reports, budget allocations and summaries/filings to ensure timely dissemination of information to all interested parties and compliance with Action Lab standards.
• Strong participation in strategic decisions regarding type of projects, expertise development (grow or buy), and future direction of project efforts integrated with long-term institutional objectives/goals.
• Fosters cooperative matrix work teams by developing mutually beneficial relationships and identifying issues, concerns, and interests. Leads initiatives to develop solutions and processes to meet needs; applies knowledge of strategic planning, forecasting, and critical thinking.
• Develops, prepares, maintains, and forecasts multiple complex project-level plans with an understanding of budgeting.
• Tracks and supports the saving of all data and research-related assets in the appropriate drive spaces.
• Maintains a real-time representation of all portfolio work in Jira, complete with a description with the appropriate template, assignees, due dates, and links to relevant documents.
• Drafts and uploads research protocols and requisite documentation to ASU’s Institutional Review Board (IRB).
• Maintains a real-time representation of all portfolio research and instrumentation with ASU’s IRB.
• Addresses emergent needs across the portfolio.
• Supports and executes qualitative research methods, such as class observations, interviews, and related coding exercises.
• Leverages AI to execute work at speed, is comfortable with tools like ChatGPT, and has an ease of prompt engineering.
• Assumes or coordinates other duties or projects as assigned or directed.

Minimum Qualifications:

Bachelor's degree and five (5) years of experience appropriate to the area of assignment/field including two (2) years managerial experience; OR, any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Desired Qualifications: 

• Evidence of a bachelor's degree or higher in a related field.
• CAPM (Certified Associate in Project Management): Equivalent of 1 year of project management experience.
• PMP (Project Management Professional): Equivalent of 2 years of project management experience.
• PgMP (Program Management Professional): Equivalent of 4 years of project management experience.
• Proven participation in the development of three or more research protocols for an Institutional Review Board (IRB).
• Experienced with mixed-methods research design across multiple projects but leads in qualitative research methods.
• Demonstrated ability to effectively collaborate with quantitative researchers.
• Comfortable conducting qualitative research in interview and observation settings.
• Has published academic papers visible in Scopus, Google Scholar, or similar as either a co-author or lead author, demonstrating the ability to publish in a field of study. 

Salary & Benefits:

$90,000 - $108,000 per year; DOE

Target salary is $100,000 per year

This is a grant-funded position to support the Action Lab and Dreamscape Learn projects. The initial grant length is two years with extension options for a permanent, full-time role in Action Lab.

ASU offers a total compensation package that includes valuable employee benefits. Click here to explore options.

• Healthcare
• Financial Security
• Retirement
• Family Resources
• Tuition Reduction (Eligible ASU Employee, their dependents and spouse.)
• Discounts

Department Statement: 

EdPlus defines itself through a culture of curiosity, risk-taking and refusing to accept the status quo. As a central enterprise unit for ASU focused on the design and scalable delivery of digital teaching and learning models to increase student success and reduce barriers to achievement in higher education, our commitments support the University charter. ASU is a national service university and aspires to accelerate positive social outcomes through the seamless integration of cutting-edge technological innovation and scalability.

EdPlus employees are valued, respected, and encouraged to be their unique selves. We know that our ability to deliver high-quality services and educational experiences is strengthened by our culture of inclusion. Our innovative approach drives outcomes through serving learners, achieving milestones, striving for excellence, solving problems, embracing urgency, and being bold.

EdPlus at ASU

Working Environment: 

Your desk will be in the beautiful, cutting-edge, and collaborative workspace at SkySong, the ASU Scottsdale Innovation Center. The Center houses a diverse business community that links technology, research, education, and entrepreneurship to position ASU and Greater Phoenix as global leaders in the knowledge economy.

EdPlus at ASU supports flexible work options, ranging from alternate work schedules to hybrid remote work schedules, subject to approvals per ASU policy. (This is NOT a fully remote position.)

Applicant must be eligible to work in the United States. EdPlus at ASU will not be a sponsor for this position.

Apply before midnight Arizona time: Thursday, February 27, 2025.

Are you a pro at analyzing technical systems and business processes? Do you have a passion for creating innovative solutions and collaborating across teams to support online students? Then this Business Analyst role could be the perfect opportunity for you!

EdPlus at ASU is a dynamic unit of Arizona State University focused on the design and scalable delivery of digital teaching and learning models to increase student success and reduce barriers to achievement in higher education. We advance the economic, social, cultural, and overall health of the local, national, and international communities served by ASU.         

Want to know more about working at EdPlus? Click here!

We are seeking a creative, self-motivated, and collaborative Business Analyst dedicated to advancing technical projects that enhance the online student experience and support the university’s digital learning initiatives. Every day you’ll make a difference in the lives of others by developing integrated systems, helping to shape seamless, scalable experiences for learners. By working closely with diverse project teams, you’ll analyze business systems, gather and translate business requirements, and provide clear, actionable recommendations to improve performance and implement new technologies.

As a bridge between business units and the technology department, you’ll be responsible for managing business applications, system integrations, and ensuring the successful implementation of solutions. Your role will also involve designing process flows, writing detailed requirements, developing test plans, and monitoring the success of these efforts to ensure alignment with ASU’s overall strategy. By fostering collaboration and innovation, you will help drive efficiencies, create scalable solutions, and contribute to an enhanced, engaging digital learning experience for students and staff alike.

Essential Duties:

• Collaborates with stakeholders, project managers, developers, product owners, and external partners to understand and document complex business goals; align technology and business processes to develop short- and long-range solutions that meet evolving needs.
• Acts as a liaison between business and technology teams, bridging the gap between operational requirements and technical capabilities for seamless project execution.
• Supports the development and implementation of integrated solutions across various partnerships to improve learner experience and scalability, ensuring smooth collaboration and efficient data flow across platforms.
• Elicits requirements from stakeholders through interviews, surveys, site visits, use cases, and workflow analysis, utilizing a variety of methods to gather comprehensive insights for new development projects.
• Writes clear, accurate requirement specifications for new development work, collaborates with project teams to create detailed test plans, and coordinates with technical staff to ensure successful implementation and sustained benefits.
• Performs accurate, effective user acceptance testing on product development to ensure customers receive the functionality they’ve requested.
• Writes and updates business process and user documentation, including detailed flows for manuals and operational applications, ensuring that all processes are clearly defined and accessible for end-users.
• Monitors and analyzes existing systems and integrated solutions, ensuring critical business processes are functioning effectively; collaborates with external partners to evaluate system success, gather feedback, and provide recommendations for continuous improvement.
• Analyzes data to ensure accuracy, discover opportunities and provide insights.
• Contributes to the optimization of business applications by identifying process improvements and areas for system enhancements that align with EdPlus's strategic goals and partnerships.
• Establishes and maintains effective communications with multiple teams to explore, determine and communicate system changes that could have downstream impacts.
• Works with a diverse team of designers, developers, analysts, and project support staff both on- and off-site to represent the voice of the customer and explain or clarify requirements as needed.
• Continuously develops and expands technical expertise by interacting with technical project team members, utilizing analytical skills to identify trends and anomalies, and distilling learnings into actionable insights.
• Assumes or coordinates other duties or projects as assigned or directed.

Note: This is not a remote position; applicants must be able to reliable commute to Scottsdale AZ.

Minimum Qualifications:

Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Desired Qualifications:

• Bachelor’s degree or higher in a related field.
• Strong technical background with demonstrated experience in related tools and technologies.
• Proven ability to adapt quickly in dynamic and unfamiliar environments, with a strong drive to learn and persevere.
• Demonstrated effective communication skills for gathering requirements and translating them into clear, accessible documentation for diverse audiences.
• Demonstrated experience designing and building user journeys to optimize user experiences and system interactions.
• Proven experience writing technical specifications, creating test plans, and executing them to ensure successful project delivery.
• Demonstrated experience supporting and collaborating with cross-functional teams through complex projects, ensuring alignment and timely delivery.
• Demonstrated knowledge of higher education administrative systems and related business principles.
• Demonstrated familiarity with PeopleSoft products, tools, and methods.
• Proven experience with both automated and manual management information systems.
• Proven ability to create conceptual solutions that are both innovative and technically feasible.
• Strong ability to explain both concrete processes and abstract concepts clearly, in both written and oral communication.
• Proven ability to contribute effectively as a collaborative team member.

Salary and Benefits:

$72,400 - $78,000 per year; DOE

ASU offers a total compensation package that includes valuable employee benefits. Click here to explore options.

• Healthcare
• Financial Security
• Retirement
• Family Resources
• Tuition Reduction (Eligible ASU Employee, their dependents and spouse.)
• Discounts

Department Statement: 

EdPlus defines itself through a culture of curiosity, risk-taking and refusing to accept the status quo. As a central enterprise unit for ASU focused on the design and scalable delivery of digital teaching and learning models to increase student success and reduce barriers to achievement in higher education, our commitments support the University charter. ASU is a national service university and aspires to accelerate positive social outcomes through the seamless integration of cutting-edge technological innovation and scalability.

EdPlus employees are valued, respected, and encouraged to be their unique selves. We know that our ability to deliver high-quality services and educational experiences is strengthened by our culture of inclusion. Our innovative approach drives outcomes through serving learners, achieving milestones, striving for excellence, solving problems, embracing urgency, and being bold.

EdPlus at ASU

Working Environment: 

Your desk will be in the beautiful, cutting-edge, and collaborative workspace at SkySong, the ASU Scottsdale Innovation Center. The Center houses a diverse business community that links technology, research, education, and entrepreneurship to position ASU and Greater Phoenix as global leaders in the knowledge economy.

EdPlus at ASU supports flexible work options, ranging from alternate work schedules to hybrid remote work schedules, subject to approvals per ASU policy. (This is NOT a fully remote position.)

Applicant must be eligible to work in the United States. EdPlus at ASU will not be a sponsor for this position.

Apply before midnight Arizona time: February 25, 2025.