Are you a creative, adaptable, and lifelong learner committed to continuous improvement and instructional excellence? Does a fast-paced, team-oriented environment support your best work? If so, apply today for this Instructional Designer opportunity!

EdPlus at ASU is a dynamic unit of Arizona State University focused on the design and scalable delivery of digital teaching and learning models to increase student success and reduce barriers to achievement in higher education. We advance the economic, social, cultural, and overall health of the local, national, and international communities served by ASU.

Want to know more about working at EdPlus? Click here!

We are seeking an experienced and nimble Instructional Designer to join our growing Innovation and Emerging Technologies team. Every day you’ll make a difference in the lives of others by creating impactful, high-quality online learning experiences that reach learners around the world and remove barriers to higher education.

ASU has partnered with the United States military to reimagine their learning ecosystem and to encourage and promote lifelong learning during a service member's time in and out of the uniform. In this exciting role, you’ll collaborate closely with faculty, instructors, subject matter experts, and cross-functional teams to design and develop engaging, learner-centered experiences. You’ll apply proven instructional design methodologies and adult learning theories to co-create content and experiences that resonate with learners across the globe and lifespan, all while optimizing workflows and processes to support scalable, efficient development.

While a deep knowledge of the U.S. military is not necessary to be successful in this role, you will need to be passionate about innovation, design thinking, prototyping, and access to education; additionally, you will need to love working on complex, innovative, high-visibility projects that push the status quo. 

This is more than a job; it’s an opportunity to be part of a forward-thinking, mission-driven team that’s shaping the future of learning at the most innovative university in the world.

Essential Duties:

• Collaborate with faculty, instructors, and cross-functional teams to design scalable, engaging, and pedagogically sound learning experiences across multiple projects.
• Recommend and apply innovative pedagogical approaches and digital tools to enhance online teaching and learning.
• Develop engaging instructional resources, including interactive content, multimedia, and digital learning objects.
• Use authoring tools, multimedia applications, and presentation platforms to create custom online learning solutions.
• Support cross-team communication by sharing best practices and keeping stakeholders informed of instructional technology developments.
• Evaluate and recommend emerging technologies for online teaching and learning.
• Create training materials and job aids to support faculty and teams in instructional design and learning technologies.
• Assume or coordinate other duties or projects as assigned or directed.

NOTE: This is not a fully remote position. Must be able to reliably commute to Scottsdale, Arizona.

Minimum Qualifications:

Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved. 

Desired Qualifications:

• Master’s degree in Instructional Design, Learning Sciences, Educational Technology, or a related field (preferred).
• Experience designing, developing, and revising online courses using learning theory and multiple learning management systems. (e.g., Canvas, Blackboard, Moodle, edX, Coursera).
• Proven ability to support multiple projects by managing timelines, resolving technical issues, and following established standards and processes.
• Demonstrated strong collaboration and communication skills to work effectively with faculty and cross-functional teams; clearly conveys ideas in written, visual, and verbal formats.
• Demonstrated adaptable self-starter with experience shifting priorities and thriving in fast-paced, evolving environments.
• Demonstrated ability and willingness to travel.

NOTE: Please answer the following questions in your cover letter:

• What are three (3) essential duties for our position that interest you and how do they relate to your personal and/or professional goals?
• Referring to the ASU Online Course Design Standards, what are two (2) of your strengths that you hope to bring to our team and what are two (2) opportunities for growth you hope to gain or strengthen if you are selected? Within the context of instructional design, how have you specifically demonstrated your two (2) strengths? Why do you want to develop your two (2) opportunities for growth?

Salary & Benefits:

$51,500 - $75,000 per year, DOE

ASU offers a total compensation package that includes valuable employee benefits. Click here to explore options.

• Healthcare
• Financial Security
• Retirement
• Family Resources
• Tuition Reduction (Eligible ASU Employee, their dependents and spouse.)
• Discounts

Working Environment: 

Your desk will be in the beautiful, cutting-edge, and collaborative workspace at SkySong, the ASU Scottsdale Innovation Center. The Center houses a diverse business community that links technology, research, education, and entrepreneurship to position ASU and Greater Phoenix as global leaders in the knowledge economy.

EdPlus at ASU supports flexible work options, ranging from alternate work schedules to hybrid remote work schedules, subject to approvals per ASU policy. (This is NOT a fully remote position.)

Applicant must be eligible to work in the United States. EdPlus at ASU will not be a sponsor for this position.

Department Statement: 

EdPlus defines itself through a culture of curiosity, risk-taking and refusing to accept the status quo. As a central enterprise unit for ASU focused on the design and scalable delivery of digital teaching and learning models to increase student success and reduce barriers to achievement in higher education, our commitments support the University charter. ASU is a national service university and aspires to accelerate positive social outcomes through the seamless integration of cutting-edge technological innovation and scalability.

EdPlus employees are valued, respected, and encouraged to be their unique selves. We know that our ability to deliver high-quality services and educational experiences is strengthened by our culture of inclusion. Our innovative approach drives outcomes through serving learners, achieving milestones, striving for excellence, solving problems, embracing urgency, and being bold.

EdPlus at ASU

Apply before midnight Arizona time: Tuesday, January 20, 2026.

Are you passionate about changing lives through higher education? Do you excel at empowering students to achieve their goals as an empathetic communicator and problem solver? Then check out the EdPlus Success Coach opportunity below! 

EdPlus at ASU is a dynamic unit of Arizona State University focused on the design and scalable delivery of digital teaching and learning models to increase student success and reduce barriers to achievement in higher education. We advance the economic, social, cultural, and overall health of the local, national, and international communities served by ASU.

Want to know more about working at EdPlus? Click here!

We’re seeking a driven, people-oriented EdPlus Success Coach to support both graduate and undergraduate students. Every day you’ll make a difference in the lives of others by partnering with students in thoughtful and creative ways that guide and motivate them to reach their full potential. Through quality conversation and meaningful exploration, you will build and maintain positive and collaborative relationships with a focus on goal setting, overcoming obstacles, and achieving success, all while adhering to established guidelines. 

Essential Duties:

• Serves as the main point of contact for ASU Online students as they progress through their degree program.
• Engages in proactive outreach to empower students through positive reinforcement, building rapport, and establishing meaningful academic relationships.
• Coaches students to develop a plan to achieve their academic and career goals.
• Provides high-quality, student-centered support using text, social media, email, phone, and chat in a significant volume in a fast-paced environment.
• Works to build student knowledge, skills, attitudes, and beliefs that support success.
• Works collaboratively with internal and external partners and promotes the discovery process for solving problems.
• Invests in students’ success and reflects commitment by answering phone calls, responding to voice or emails messages, texts, or chat within the same business day.
• Monitors student engagement via dashboards and implements interventions as prescribed.
• Utilizes resources and critical thinking skills to solve problems, quickly makes decisions, and provides the best experience to ASU Online students.
• Takes a proactive approach through challenging the status quo by recommending new and innovative procedures with student success in mind.
• Assumes or coordinates other duties or projects as assigned or directed.

Minimum Qualifications:

Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Desired Qualifications:

• Evidence of a Bachelor's degree or higher in a related field.
• Evidence of service and a people-oriented mindset with experience in helping others, especially related to life or career coaching, counseling, or education.
• Evidence of effective and persuasive communication and presentation skills.
• Demonstrated experience with online programs and students in a higher education environment.
• Demonstrated experience developing, facilitating, and maintaining strong, collaborative relationships with diverse populations.
• Demonstrated experience using Salesforce, MS Office and Google Suite.
• Evidence of strong organizational, time management, and prioritization skills, with excellent attention to detail.
• Demonstrated experience in following guidelines, structure, and established policy to deliver accurate and precise information.

NOTE: Please answer the following questions in your cover letter:

• Do you have evidence of a Bachelor’s degree or higher in a related field?
• What is your experience with online programs and students in a higher education environment?

Salary & Benefits:

$51,500 - $60,200 per year; DOE

The target salary for this position is $52,000 per year.

ASU offers a total compensation package that includes valuable employee benefits. Click here to explore options.

• Healthcare
• Financial Security
• Retirement
• Family Resources
• Tuition Reduction (Eligible ASU Employee, their dependents and spouse.)
• Discounts

Working Environment:

EdPlus at ASU is located at SkySong, the ASU Scottsdale Innovation Center. The Center houses a diverse business community that links technology, research, education, and entrepreneurship to position ASU and Greater Phoenix as global leaders in the knowledge economy.

EdPlus at ASU supports flexible work options, ranging from alternate work schedules to hybrid remote work schedules, subject to approvals per ASU policy. 

Applicant must be eligible to work in the United States; EdPlus at ASU will not be a sponsor for this position.

Department Statement:

EdPlus defines itself through a culture of curiosity, risk-taking and refusing to accept the status quo. As a central enterprise unit for ASU focused on the design and scalable delivery of digital teaching and learning models to increase student success and reduce barriers to achievement in higher education, our commitments support the university charter. ASU is a national service university and aspires to accelerate positive social outcomes through the seamless integration of cutting-edge technological innovation and scalability.

EdPlus employees are valued, respected, and encouraged to be their unique selves. We know that our ability to deliver high-quality services and educational experiences is strengthened by our culture of inclusion. Our innovative approach drives outcomes through serving learners, achieving milestones, striving for excellence, solving problems, embracing urgency, and being bold.

EdPlus at ASU

Apply by midnight Arizona time: Wednesday, January 28, 2026.

This position is only open to current employees of the Arizona Board of Regents (ABOR) system, which includes Arizona State University, Northern Arizona University, and the University of Arizona.

Do you excel at helping a team in a customer service/support environment? Do you have experience in coaching others in a high-performing academic setting? If so, continue reading below for this Senior Success Coach opportunity!

EdPlus at ASU is a dynamic unit of Arizona State University focused on the design and scalable delivery of digital teaching and learning models to increase student success and reduce barriers to achievement in higher education. We advance the economic, social, cultural, and overall health of the local, national, and international communities served by ASU.

Want to know more about working at EdPlus? Click here!

We’re seeking a driven, people-oriented Senior Success Coach to support both graduate and undergraduate students. Every day you’ll make a difference in the lives of others by partnering with students in thoughtful and creative ways that guide and motivate them to reach their full potential. Through quality conversation and meaningful exploration, you will build and maintain positive and collaborative relationships with a focus on goal setting, overcoming obstacles, and achieving success, while adhering to established guidelines. 

As a role model and mentor, you will contribute regularly and constructively in team meetings and manage your caseload systematically. Additionally, you will prioritize not only your own needs, but those of your teammates, and step in to assist as needed. You will be consistently involved in advancing the Success Center’s priorities.

Essential Duties:

• Serve as the main point of contact for ASU Online students as they progress through their degree program.
• Engage in proactive outreach to empower students through building rapport, positive reinforcement, and establishing meaningful academic relationships.
• Coach students in developing a plan to achieve their academic and career goals.
• Provide high-quality, student-centered support using text, social media, email, phone, and chat of a significant volume in a fast-paced environment.
• Work to build student knowledge, skills, attitudes, and beliefs that support success.
• Work collaboratively with internal and external partners and promote the discovery process for solving problems.
• Invest in students’ success and reflect commitment by answering phone calls, responding to voice or emails messages, texts, or chat within the same business day.
• Monitor student engagement via dashboards and implement interventions as prescribed.
• Utilize resources and critical thinking skills to solve problems quickly, make decisions, and provide the best experience to ASU Online students.
• Take a proactive approach through challenging the status quo by recommending new and innovative procedures with student success in mind.
• Provide guidance, mentorship, and training for new coaches.
• Consistently and reliably meet or exceed established performance metrics.
• Adapt easily to change and lead peers in making necessary changes.
• Be a role model and mentor on your team and for the Success Center overall.
• Assume or coordinate other duties or projects as assigned or directed.

Minimum Qualifications:

Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Desired Qualifications:

• Evidence of a bachelor’s degree or higher in a related field.
• Evidence of at least one year of experience as an EdPlus Success Coach.
• Demonstrated experience with EdPlus at ASU Success Coaching Center policies and procedures.
• Demonstrated experience with problem resolution.
• Demonstrated strong critical thinking skills.
• Evidence of effective, professional, and persuasive communication skills.
• Demonstrated ability to lead by example.
• Demonstrated ability to stimulate and embrace change and gain enthusiasm and cooperation of others.
• Evidence of strong peer mentorship skills.
• Demonstrated ability to quickly build positive and collaborative relationships and connect with others.
• Evidence of consistently achieving quality assurance competencies measured by lead.
• Evidence of the ability to embrace and quickly implement feedback.
• This position is only open to current employees of the Arizona Board of Regents (ABOR) system, which includes Arizona State University, Northern Arizona University, and the University of Arizona.

NOTE: Please answer the following question in your cover letter:

• Explain why you are interested in the Senior role within the Success Center and the impact you hope to make in this position. In your response, discuss your motivation for pursuing this opportunity, how the role aligns with your professional goals, and the specific contributions you aspire to bring to the team and the students we serve.
• Elaborate on your leadership experience within the Success Center. In your response, highlight specific examples of how you have guided colleagues, supported center initiatives, influenced outcomes, or contributed to a positive and productive team culture.

Salary & Benefits:

$51,500 - $77,300 per year; DOE

Target salary: $58,400

ASU offers a total compensation package that includes valuable employee benefits. Click here to explore options.

• Healthcare
• Financial Security
• Retirement
• Family Resources
• Tuition Reduction (Eligible ASU Employee, their dependents and spouse.)
• Discounts

Working Environment:

EdPlus at ASU is located at SkySong, the ASU Scottsdale Innovation Center. The Center houses a diverse business community that links technology, research, education, and entrepreneurship to position ASU and Greater Phoenix as global leaders in the knowledge economy.

EdPlus at ASU supports flexible work options, ranging from alternate work schedules to hybrid remote work schedules, subject to approvals per ASU policy. 

Applicant must be eligible to work in the United States; EdPlus at ASU will not be a sponsor for this position.

Department Statement:

EdPlus defines itself through a culture of curiosity, risk-taking and refusing to accept the status quo. As a central enterprise unit for ASU focused on the design and scalable delivery of digital teaching and learning models to increase student success and reduce barriers to achievement in higher education, our commitments support the university charter. ASU is a national service university and aspires to accelerate positive social outcomes through the seamless integration of cutting-edge technological innovation and scalability.

EdPlus employees are valued, respected, and encouraged to be their unique selves. We know that our ability to deliver high-quality services and educational experiences is strengthened by our culture of inclusion. Our innovative approach drives outcomes through serving learners, achieving milestones, striving for excellence, solving problems, embracing urgency, and being bold.

EdPlus at ASU

Apply before midnight Arizona time: Thursday, January 22, 2026.

Do you thrive on structure and teamwork? Do you enjoy connecting workflow steps, supporting creative ideas through strong coordination, and making complex projects feel organized and manageable? Then keep reading below for this Campaign Marketing Coordinator opportunity!

EdPlus at ASU is a dynamic unit of Arizona State University focused on the design and scalable delivery of digital teaching and learning models to increase student success and reduce barriers to achievement in higher education. We advance the economic, social, cultural, and overall health of the local, national, and international communities served by ASU.            

Want to know more about working at EdPlus? Click here!

We are seeking a highly organized, detail-oriented, and collaborative Campaign Marketing Coordinator to join our Marketing team. Every day you will make a difference in the lives of others by supporting the execution of multi-channel marketing campaigns while also assisting social media and other marketing teams with campaign-related tactics, deliverables, and operational needs. 

You will play a critical role in ensuring that campaign operations run smoothly across teams. You will coordinate assets, track timelines, prepare documentation, and support handoffs across Creative Services, Content, Social, Paid Media, Email, Web, and other cross-functional partners. You will also assist with reporting, data pulls, presentation preparation, and general logistical support to ensure campaigns move forward efficiently and accurately. 

Your work will help ensure that campaigns launch successfully and support ASU Online’s mission to expand access to high-quality education.

Essential Duties: 

• Support the planning and execution of marketing campaigns by coordinating timelines, deliverables, approvals, and task handoffs across partner teams.
• Assist with trafficking campaign assets, including copy, creative, social media content, email, web, and paid media materials, ensuring accuracy, version control, and on-time delivery.
• Provide executional support for social media and other marketing teams on campaign-related tactics.
• Track campaign progress in project management systems, flag potential risks or delays, and communicate updates proactively.
• Maintain organized records of assets, approvals, documentation, schedules, and timelines.
• Pull campaign performance data and assist with light data analysis, preparing summaries, reports, and presentations for review.
• Assist with meeting coordination, scheduling, and supporting cross-functional sessions such as brainstorms, reviews, or launch preparations.
• Provide general operational support during campaign launches, wrap-ups, and ongoing execution.
• Help ensure campaigns are coordinated, documented, and executed with accuracy and consistency.
• Collaborate with cross-functional partners to support seamless workflow transitions and maintain alignment across teams.
• Stay current on marketing trends, tools, and technologies, sharing insights that may enhance execution or efficiency.
• As appropriate, take on new responsibilities as campaign and marketing strategies evolve.
• Assume or coordinate other duties or projects as assigned or directed.

NOTE: This is not a fully remote position. Must be able to reliably commute to Scottsdale, Arizona.

Minimum Qualifications:

Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Desired Qualifications:

• Bachelor’s degree or higher in a related field.
• Evidence of strong organizational skills with the ability to manage multiple projects simultaneously.
• Experience using project management tools such as Airtable, Jira, Asana, or similar platforms.
• Demonstrated strong attention to detail and ability to identify inconsistencies in copy, creative, data, or project documentation.
• Demonstrated comfort pulling and summarizing data from reporting platforms and dashboards; experience preparing basic presentations or recap documents.
• Demonstrated proactive communicator who keeps stakeholders informed and aligned.
• Demonstrated ability to work effectively in a fast-paced, collaborative environment across multiple teams.
• Demonstrated enthusiasm for higher education and mission-driven marketing work. 

NOTE: Please answer the following questions in your cover letter:

• Describe a project where you supported a marketing or communications effort across multiple stakeholders. What tools did you use to stay organized, and how did you help keep the project on track?
• Why are you interested in supporting marketing operations at EdPlus?

Salary & Benefits:

$51,500 - $77,300 per year; DOE

ASU offers a total compensation package that includes valuable employee benefits. Click here to explore options.

• Healthcare
• Financial Security
• Retirement
• Family Resources
• Tuition Reduction (Eligible ASU Employee, their dependents and spouse.)
• Discounts

Working Environment: 

Your desk will be in the beautiful, cutting-edge, and collaborative workspace at SkySong, the ASU Scottsdale Innovation Center. The Center houses a diverse business community that links technology, research, education, and entrepreneurship to position ASU and Greater Phoenix as global leaders in the knowledge economy.

EdPlus at ASU supports flexible work options, ranging from alternate work schedules to hybrid remote work schedules, subject to approvals per ASU policy. (This is NOT a fully remote position.)

Applicant must be eligible to work in the United States. EdPlus at ASU will not be a sponsor for this position.

Department Statement: 

EdPlus defines itself through a culture of curiosity, risk-taking and refusing to accept the status quo. As a central enterprise unit for ASU focused on the design and scalable delivery of digital teaching and learning models to increase student success and reduce barriers to achievement in higher education, our commitments support the University charter. ASU is a national service university and aspires to accelerate positive social outcomes through the seamless integration of cutting-edge technological innovation and scalability.

EdPlus employees are valued, respected, and encouraged to be their unique selves. We know that our ability to deliver high-quality services and educational experiences is strengthened by our culture of inclusion. Our innovative approach drives outcomes through serving learners, achieving milestones, striving for excellence, solving problems, embracing urgency, and being bold.

EdPlus at ASU

Apply by midnight Arizona time: Thursday, January 29, 2026.