Are you a Salesforce guru with exceptional communication and collaboration skills? Do you enjoy working in a higher-education environment to further learner needs? If so, continue reading below for this Salesforce Developer opportunity!

EdPlus at ASU is a dynamic unit of Arizona State University focused on the design and scalable delivery of digital teaching and learning models to increase student success and reduce barriers to achievement in higher education. We advance the economic, social, cultural, and overall health of the local, national, and international communities served by ASU.              

Want to know more about working at EdPlus? Click here!

We are seeking a motivated Salesforce Developer to contribute to our high-performing Salesforce team. Every day you’ll make a difference in the lives of others by supporting key projects such as consolidating student recruitment functions. Our Salesforce instance utilizes the Core Sales and Service Clouds and integrates with Salesforce Marketing Cloud, as well as many other managed packages. 

You must be able to interface directly with customers, staff, IT colleagues, and other stakeholders to identify user requirements, assess available technologies, and recommend solution options. Additionally, you will assess design and objectives for the assigned project phases and recommend strategies and tactics to achieve business needs. You will report to the IT Manager and Lead Salesforce Developer.

Essential Duties:

• Design, develop, and support high-quality technology services using Salesforce Apex, Lightning Web Components, API’s, Salesforce Connect, and more.
• Write, interpret, and critique technical specifications.
• Collaborate with developer and administrator colleagues on coding, source control management, technical reviews, and troubleshooting.
• Maintain technical currency and take advantage of professional development opportunities.
• Participate in relevant technical communities at ASU and beyond.
• Identify and disseminate best practices.
• Analyze and build solutions for large-scale, complex problems.
• Assume or coordinate other duties and projects as assigned or directed.

NOTE: This is not a fully remote position. Must be able to reliably commute to Scottsdale AZ.

Minimum Qualifications:

Bachelor's degree and five (5) years of experience appropriate to the area of assignment/field; OR, any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Desired Qualifications:

• Evidence of a Bachelor’s degree in Information Technology or related field.
• Demonstrated experience in Force.com development, with a strong focus on Apex and Lightning Web Component development.
• Demonstrated experience with AppExchange and commonly used Salesforce Apps.
• Demonstrated experience with Salesforce.com and Force.com administration.
• Evidence of strong technical background, analytical, and problem-solving skills.
• Demonstrated knowledge of fundamentals of object-oriented design, data structures and algorithms.
• Demonstrated experience in systems analysis and creative problem solving.
• Demonstrated experience with HTML, Javascript, and CSS.
• Demonstrated experience with responsive / mobile design and development.
• Demonstrated knowledge of database design concepts and use of SQL.
• Evidence of being self-motivated and working in a dynamic environment.
• Demonstrated experience working and communicating well with colleagues and customers.
• Demonstrated experience troubleshooting, tuning, and optimizing technical enterprise systems.
• Demonstrated experience in taking a lead role in delivering complex technical systems and mission-critical services.

Salary & Benefits:

$90,000 to $120,000 per year; DOE

ASU offers a total compensation package that includes valuable employee benefits. Click here to explore options.

• Healthcare
• Financial Security
• Retirement
• Family Resources
• Tuition Reduction (Eligible ASU Employee, their dependents and spouse.)
• Discounts

Department Statement: 

EdPlus defines itself through a culture of curiosity, risk-taking and refusing to accept the status quo. As a central enterprise unit for ASU focused on the design and scalable delivery of digital teaching and learning models to increase student success and reduce barriers to achievement in higher education, our commitments support the University charter. ASU is a national service university and aspires to accelerate positive social outcomes through the seamless integration of cutting-edge technological innovation and scalability.

EdPlus employees are valued, respected, and encouraged to be their unique selves. We know that our ability to deliver high-quality services and educational experiences is strengthened by our culture of inclusion. Our innovative approach drives outcomes through serving learners, achieving milestones, striving for excellence, solving problems, embracing urgency, and being bold.

EdPlus at ASU

Working Environment:

Your desk will be in the beautiful, cutting-edge, and collaborative workspace at SkySong, the ASU Scottsdale Innovation Center. The Center houses a diverse business community that links technology, research, education, and entrepreneurship to position ASU and Greater Phoenix as global leaders in the knowledge economy.

EdPlus at ASU supports flexible work options, ranging from alternate work schedules to hybrid remote work schedules, subject to approvals per ASU policy. (This is NOT a fully remote position.)

Applicant must be eligible to work in the United States. EdPlus at ASU will not be a sponsor for this position.

Do you have a passion to transform EdTech and empower students globally to achieve their academic goals? Do you want to play a pivotal role in provisioning cutting-edge solutions across our digital portfolio? Apply now to be part of our innovative EdPlus team and make a lasting impact on the future of education!

EdPlus at ASU is a dynamic unit of Arizona State University focused on the design and scalable delivery of digital teaching and learning models to increase student success and reduce barriers to achievement in higher education. We advance the economic, social, cultural, and overall health of the local, national, and international communities served by ASU.              

Want to know more about working at EdPlus? Click here!

We are seeking a highly skilled and motivated Lead Software Engineer to drive innovation and shape the future of higher education technology. You will guide and provision complex technology solutions, collaborating with multidisciplinary leads to optimize and enhance ASU products on a global scale.

As a senior member of our team, you will also mentor and oversee the work produced by other EdPlus engineers, student developers, and contractors. By fostering a culture of excellence and continuous learning, you will contribute to their professional growth and ensure the delivery of high-quality solutions.

Essential Duties:

• Design, develop and support high quality technology services.
• Communicate with cross-functional teams about various engineering topics such as detailed design, APIs, etc.
• Conduct technical discussions with team members to understand product scopes.
• Maintain technical currency and take advantage of professional development opportunities.
• Guide effective documentation and communication of engineering processes to EdPlus engineers, student engineers and contractors.
• Work on a collaborative, fast-paced team and with other experts across other disciplines.
• Adapt a variety of development methodologies to the needs of an organization using Agile processes.
• Complete projects with minimal supervision and direction.
• Think creatively to drive the technical improvements and solve tough challenges.
• Adhere to software development lifecycle principles and standard methodologies.
• Contribute to the larger IT community across the University.
• Collaborate with stakeholders to understand their requirements and translate them into technical specifications.
• Lead the development and implementation of technical solutions, ensuring they meet the defined requirements, quality standards, and project timelines.
• Research and evaluate emerging technologies, tools, and frameworks to identify opportunities for improving system performance, scalability, and reliability.
• Assess potential risks and vulnerabilities in the implemented solutions and propose mitigation strategies.
• Create and maintain technical documentation, including system designs, architecture diagrams, and user guides.
• Provide mentorship to all engineers on your team(s) to help them grow in their technical responsibilities.
• Engage with internal and external stakeholders about software specifications and other business requirements.
• Assume or coordinate other duties or projects as assigned or directed.
  

NOTE: This is not a fully remote position. Must be able to reliably commute to Scottsdale, Arizona.

Minimum Qualifications:

Bachelor's degree and seven (7) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Desired Qualifications:

• Evidence of a bachelor's degree or higher in a related field.
• Evidence of in-depth knowledge of software design principles, software development methodologies, and programming languages (PHP, JavaScript, TypeScript).
• Demonstrated proficiency in relevant technologies (Drupal, LRS, Single Page Applications, Middleware, Learning Tools Interoperability-LTI, LMS, API Development and GraphQL), frameworks (Serverless, Event-Driven, Microservices), and tools (AWS, Google Cloud, Infrastructure as Code) used in the industry.
• Demonstrated experience with building decoupled, secure, resilient, serverless applications using cloud native technologies (AWS preferred - e.g., API Gateway, Lambda, Serverless Framework).
• Demonstrated knowledge of federated authentication and authorization models, including cloud security and access policies.
• Demonstrated knowledge of JWT and OAuth.
• Evidence of strong analytical and problem-solving skills to identify and resolve complex issues.
• Demonstrated excellent communication and interpersonal skills to effectively collaborate with stakeholders, articulate technical concepts to non-technical audiences, and work in a team environment.
• Evidence of flexibility to work in a fast-paced and dynamic environment, adapt to changing requirements, and learn new technologies as needed.
• Demonstrated strong attention to detail to ensure accuracy and completeness in system designs, documentation, and implementation.
• Demonstrated knowledge of customer service and consensus building skills to acknowledge differing needs, understandings, and objectives that may result in conflict.

NOTE: Please answer the following questions in your cover letter:

• Do you have experience with Drupal?
• Do you have experience with AWS (WAF, EC2, ALB, RDS)?

Salary & Benefits:

$125,000 - $135,000 per year; DOE

ASU offers a total compensation package that includes valuable employee benefits. Click here to explore options.

• Healthcare
• Financial Security
• Retirement
• Family Resources
• Tuition Reduction (Eligible ASU Employee, their dependents and spouse.)
• Discounts

Department Statement 

EdPlus defines itself through a culture of curiosity, risk-taking and refusing to accept the status quo. As a central enterprise unit for ASU focused on the design and scalable delivery of digital teaching and learning models to increase student success and reduce barriers to achievement in higher education, our commitments support the University charter. ASU is a national service university and aspires to accelerate positive social outcomes through the seamless integration of cutting-edge technological innovation and scalability.

EdPlus employees are valued, respected, and encouraged to be their unique selves. We know that our ability to deliver high-quality services and educational experiences is strengthened by our culture of inclusion. Our innovative approach drives outcomes through serving learners, achieving milestones, striving for excellence, solving problems, embracing urgency, and being bold.

EdPlus at ASU

Working Environment: 

Your desk will be in the beautiful, cutting-edge, and collaborative workspace at SkySong, the ASU Scottsdale Innovation Center. The Center houses a diverse business community that links technology, research, education, and entrepreneurship to position ASU and Greater Phoenix as global leaders in the knowledge economy.

Activities are primarily performed in a regular, climate-controlled office setting subject to extended periods of sitting or standing. Daily use of desktop or laptop computer is required, along with the ability to clearly communicate in English to perform essential duties. 

EdPlus at ASU supports flexible work options, ranging from alternate work schedules to hybrid remote work schedules, subject to approvals per ASU policy. (This is NOT a fully remote position.)

Applicant must be eligible to work in the United States. EdPlus at ASU will not be a sponsor for this position.

Are you passionate about conducting high-quality quantitative research as a part of a diverse research team? Do you love working to improve higher education access, inclusivity, and reach while researching emerging ways of learning with virtual reality technology? If so, this Academic Researcher position may be ideal for you!

EdPlus at ASU is a dynamic unit of Arizona State University focused on the design and scalable delivery of digital teaching and learning models to increase student success and reduce barriers to achievement in higher education. We advance the economic, social, cultural, and overall health of the local, national, and international communities served by ASU.

Action Lab is a data-driven, research-focused service organization—an impact hub—that supports ASU and EdPlus initiatives by equipping leaders with the insights and analyses they need to make informed, evidence-based decisions to improve student learning, motivation, and persistence. Action Lab drives transformational change in education through data and research, focusing on learner behaviors and the factors that drive success. 

Want to know more about working at EdPlus? Click here!

We are seeking a highly motivated Senior Academic Researcher to contribute to the Action Lab team. Every day you’ll make a difference in the lives of others by conducting the scholarly research and general data analyses to help deliver online education at scale. Specifically, you will examine the efficacy of adaptive learning platforms related to STEM education. You will be resourceful and demonstrate excellent time management, a willingness to collaborate and learn new things, and the patience to succeed. 

As the ideal candidate for this position, you will bring strong quantitative data management and statistical analysis skills with a strong knowledge of research methodologies and applications in higher education. You will suggest and align quantitative methodologies with broader research goals; accurately and efficiently extract, clean, transform, and analyze data; identify trends and patterns in the data; and write research briefs and executive summaries for leadership. Knowledge of and proficiency in using R to manage data, conduct descriptive and inferential analyses, and model data is required.

Essential Duties:

• Collaborates with the research team to conduct quantitative research to inform evidence-based instructional practices, pedagogy, engagement, and technology decisions.
• Selects, develops, and recommends appropriate research design methodologies, data analyses, and statistical procedures; assists with determining appropriate methods for a particular project(s).
• Coordinates and determines data compatibility from various sources (e.g., internal ASU data tables and external datasets) with support from data management teams.
• Uses various computer programs and software to perform data computation, statistical analysis, etc. (ability to read and program in R is required; the flexibility to work in other languages and environments, including Python or SQL in a data science context, is desirable).
• Performs data cleaning, statistical analysis, and data visualization in R; manages data collection and compilation; analyzes and interprets quantitative data.
• Understands, values, and contributes to the richness of co-informed data-driven insights (i.e., those formed from the combination of qualitative and quantitative methods)
• Contributes to internal Action Lab reports and presentations as needed; helps prepare formal research reports and presentations for dissemination to various audiences; performs literature reviews to inform research design.
• Manages a high volume of research files; tracks, manages, prioritizes, and reports daily, weekly, and monthly tasks.
• Assists with the development of long- and short-range goals.
• Assumes or coordinates other duties or projects as assigned or directed. 

NOTE: This is not a fully remote position. Must be able to reliably commute to Scottsdale Arizona.

Minimum Qualifications:

Bachelor's degree and five (5) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Desired Qualifications:

• PhD required, preferably in learning sciences, data science, or related discipline or from a quantitatively rigorous area of study; will consider candidates that are close to defense date/ABD with a plan to finish within a reasonable timeframe.
• Demonstrated skills in data management, statistical analysis, and modeling in R.
• Demonstrated proficiency in descriptive statistics, linear modeling, and multivariate statistics.
• Evidence of creative research design ideas to elicit defensible and co-informed research findings.
• Demonstrated experience with quantitative research methods, including but not limited to experimental/quasi-experimental design, descriptive and inferential statistics, and modeling data.
• Demonstrated broad experience/interest in various statistical abilities and in developing skills to match needs in these areas.
• Demonstrated experience working with datasets derived from multiple data sources.
• Familiarity and experience with SQL or an ability to learn.
• Evidence of effective communication and collaboration skills.
• Demonstrated ability and willingness to work in a highly matrixed and team environment.
• Proven experience in higher education research and practice preferred.
• Proven experience working with ASU student data is desirable 

NOTE: Please answer the following questions in your cover letter:

• Are you an expert with R?
• Do you know how to use various R packages in your work?

Salary & Benefits:

$85,000 - $100,000 per year, DOE

ASU offers a total compensation package that includes valuable employee benefits. Click here to explore options.

• Healthcare
• Financial Security
• Retirement
• Family Resources
• Tuition Reduction (Eligible ASU Employee, their dependents and spouse.)
• Discounts

Department Statement: 

EdPlus defines itself through a culture of curiosity, risk-taking and refusing to accept the status quo. As a central enterprise unit for ASU focused on the design and scalable delivery of digital teaching and learning models to increase student success and reduce barriers to achievement in higher education, our commitments support the University charter. ASU is a national service university and aspires to accelerate positive social outcomes through the seamless integration of cutting-edge technological innovation and scalability.

EdPlus employees are valued, respected, and encouraged to be their unique selves. We know that our ability to deliver high-quality services and educational experiences is strengthened by our culture of inclusion. Our innovative approach drives outcomes through serving learners, achieving milestones, striving for excellence, solving problems, embracing urgency, and being bold.

EdPlus at ASU

Working Environment: 

Your desk will be in the beautiful, cutting-edge, and collaborative workspace at SkySong, the ASU Scottsdale Innovation Center. The Center houses a diverse business community that links technology, research, education, and entrepreneurship to position ASU and Greater Phoenix as global leaders in the knowledge economy.

EdPlus at ASU supports flexible work options, ranging from alternate work schedules to hybrid remote work schedules, subject to approvals per ASU policy. (This is NOT a fully remote position.)

Applicant must be eligible to work in the United States. EdPlus at ASU will not be a sponsor for this position.

Are you well-versed in all things Salesforce? Do you excel at collaborating with stakeholders and users? Have experience in or a desire to work in higher education? Then continue reading below for this Salesforce QA Analyst opportunity!

EdPlus at ASU is a dynamic unit of Arizona State University focused on the design and scalable delivery of digital teaching and learning models to increase student success and reduce barriers to achievement in higher education. We advance the economic, social, cultural, and overall health of the local, national, and international communities served by ASU.            

Want to know more about working at EdPlus? Click here!

We are seeking a Salesforce Quality Assurance Analyst to contribute to our high-performing Solutions Engineering team. Every day you’ll make a difference in the lives of others by collaborating closely with business stakeholders and functional users. You will work with them to understand and validate business requirements within the Salesforce ecosystem, specifically within the Higher Education domain, focusing on Education Cloud implementations. You will be responsible for quality analysis, system testing, and support, leveraging established Salesforce testing processes and best practices to ensure system reliability, operational efficiency, and the successful delivery of enhancements.

Essential Duties:

• Develop and execute comprehensive test plans, test cases, and scripts for Salesforce implementations in higher education, covering admissions, enrollment, financial aid, student success, and academic records.
• Conduct thorough testing of Salesforce customizations, including workflows, Process Builder, Flows, validation rules, Apex triggers, and Lightning Web Components (LWC).
• Validate Salesforce configurations, such as profiles, permission sets, roles, page layouts, record types, and other relevant settings.
• Ensure accurate data flow and integration between Salesforce and external systems.
• Verify data integrity and functionality by rigorously testing reports and dashboards.
• Collaborate effectively with developers and business analysts to ensure the testability of requirements and maintain high quality throughout the software development lifecycle.
• Contribute to developing and maintaining automated test suites and frameworks to enhance testing efficiency and coverage. Prioritize and implement automated testing where appropriate.
• Log, track, and manage defects in JIRA, providing detailed documentation (including steps to reproduce and supporting screenshots) to resolve them on time.
• Prioritize testing activities effectively to meet project deadlines and consistently uphold high software quality standards.
• Implement established QA processes and methodologies to ensure consistent and reliable testing practices.
• Promote quality assurance best practices and contribute to continuously improving testing processes.
• Stay current with Salesforce releases, industry trends, and testing best practices, integrating new and relevant techniques into testing strategies.
• Assumes or coordinates other duties or projects as assigned or directed.

NOTE: This is not a fully remote position. Must be able to reliably commute to Scottsdale AZ. 

Minimum Qualifications:

Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Desired Qualifications:

• Evidence of a bachelor’s degree in Computer Science, Software Engineering, Information Systems, or a related field.
• 2+ years of experience in Salesforce QA within Higher Education, specifically with Salesforce Marketing Cloud and Salesforce Education Cloud implementations for student lifecycle management.
• 1+ years of experience with API testing (REST/SOAP APIs) using Postman, SOAP UI, or REST-assured.
• Proven experience developing and maintaining automated test frameworks from scratch, with a strong background in Playwright or Cypress. Proven experience with CI/CD pipelines for automated testing is highly desirable.
• Proven experience with applications performance testing.
• Demonstrated deep understanding of Salesforce functional testing methodologies, including test case design, execution, and defect reporting.
• Proven experience with various testing methodologies (e.g., Agile testing, waterfall) and test case design techniques.
• Demonstrated excellent communication and collaboration skills, with the ability to effectively interact with technical and non-technical stakeholders.
• Salesforce certifications, such as Salesforce Certified Administrator or other relevant QA and test automation certifications (e.g., ISTQB Certified Tester – Test Automation Engineer).

NOTE: Please answer the following questions in your cover letter:

• Do you possess an undergraduate degree?
• Are you available to work on-site at our Scottsdale location three days each week?

Salary & Benefits:

$65,000 - $87,000 per year; DOE

ASU offers a total compensation package that includes valuable employee benefits. Click here to explore options.

• Healthcare
• Financial Security
• Retirement
• Family Resources
• Tuition Reduction (Eligible ASU Employee, their dependents and spouse.)
• Discounts

Department Statement: 

EdPlus defines itself through a culture of curiosity, risk-taking and refusing to accept the status quo. As a central enterprise unit for ASU focused on the design and scalable delivery of digital teaching and learning models to increase student success and reduce barriers to achievement in higher education, our commitments support the University charter. ASU is a national service university and aspires to accelerate positive social outcomes through the seamless integration of cutting-edge technological innovation and scalability.

EdPlus employees are valued, respected, and encouraged to be their unique selves. We know that our ability to deliver high-quality services and educational experiences is strengthened by our culture of inclusion. Our innovative approach drives outcomes through serving learners, achieving milestones, striving for excellence, solving problems, embracing urgency, and being bold.

EdPlus at ASU

Working Environment:

Your desk will be in the beautiful, cutting-edge, and collaborative workspace at SkySong, the ASU Scottsdale Innovation Center. The Center houses a diverse business community that links technology, research, education, and entrepreneurship to position ASU and Greater Phoenix as global leaders in the knowledge economy.

EdPlus at ASU supports flexible work options, ranging from alternate work schedules to hybrid remote work schedules, subject to approvals per ASU policy. (This is NOT a fully remote position.)

Applicant must be eligible to work in the United States. EdPlus at ASU will not be a sponsor for this position.