How we work

Paving the way for digital learners

At EdPlus at ASU, our students are at the heart of everything we do. We are determined to find bold solutions that ensure all of our learners can earn college degrees and achieve their dreams, regardless of their background. Watch the video to learn more about our culture and what drives our success.

How we work

Our process is fueled by innovative thinkers in business and academia – and by billions of people around the world who have a burning desire to learn.

A graphic displays how key leadership staff at EdPlus collaborate to scale education and drive innovation. A graphic displays how key leadership staff at EdPlus collaborate to scale education and drive innovation.

Phil Regier, University Dean for Educational Initiatives and CEO of EdPlus

Deans

John VandenBrooks, Associate Dean for Immersive Learning

Michael Angilletta, Associate Dean for Learning Innovation

Dean’s Office

Karen Smith, Chief Financial Officer

Patricia Feldman, Senior Advisor to the Dean & CEO of EdPlus at ASU for Employee Engagement and Culture Transformation.

Todd Altadonna, Deputy Chief Meetings & Events Officer

Noel Morton-Peterson, Sr Director of Special Projects Implementation

Operations

Casey Evans, Chief Operations Officer

Jill Buban, Chief Growth Officer

Casey Ambrose, Deputy Chief Growth Officer

Technology

Amanda Gulley, Chief of Product and User Experience

Research

Annie Hale, Executive Director, Action Lab

Transformative Initiatives

Bethany Weigele, Chief Innovation Officer

Sean Hobson, Chief Design Officer

Lisa Flesher, Chief Realm 4 Project Acceleration

Student Content

Justin Harding, Executive Director, Instructional Design and New Media

Online Student Activation and Support

Nancy Cervasio, Deputy Chief Operating Officer

Our teams

EdPlus teams support students from the moment they become interested in ASU Online to the day they graduate. Learn about the work and impact of a few of our teams below.

See all of our employees
A success coach talks with a learner about stress and time management.

Success coaches

Part advisor and part motivator, success coaches are an integral aspect of the online student experience. Success coaches provide one-on-one coaching through virtual meetings, phone calls and texts. These coaching sessions focus on empowering students to persevere through challenges, work toward their goals, manage their time, develop good study habits and more depending on a student’s needs.

A re-entry specialist emails a student interested in re-enrolling at ASU.

Re-entry team

The re-entry team is responsible for supporting students who left ASU Online to come back and finish their degrees. All re-entry specialists were previously success coaches and are skilled at working with students to empower them to overcome obstacles. These specialists guide students as they work through financial aid issues, change their major, register for classes and set up a realistic success plan to assist students in re-enrolling at ASU.

Two EdPlus user experience professionals collaborate on a project to enhance online learning.

User experience

Working to advance the learner experience and enable better learner support, the user experience team consists of design, engineering, research and product management of the online digital student experience. The user experience team at EdPlus has become an enterprise unit that supports the entire digital ecosystem for online learners across the university.

Join our team

Join us in breaking down barriers in higher education. Browse our job openings below.

EdPlus at ASU is a dynamic unit of Arizona State University focused on the design and scalable delivery of digital teaching and learning models to increase student success and reduce barriers to achievement in higher education. We advance the economic, social, cultural, and overall health of the local, national, and international communities served by ASU. Want to know more about working at EdPlus? Click here!

We're seeking a dynamic and experienced Marketing Manager, Media to join our team. Under the administrative direction of the EdPlus at ASU Marketing leadership team, the Marketing Manager, Media will be responsible for overseeing the analysis and interpretation of marketing data to drive strategic decision-making and optimize marketing performance in support of EdPlus goals. This role ensures accurate reporting and visualization of key marketing metrics and collaborates with cross-functional teams to identify trends, measure campaign effectiveness, and provide actionable insights that support business objectives. The ideal candidate will possess strong analytical skills, extensive experience with data analytics tools, and the ability to effectively communicate complex data findings to non-technical stakeholders.

Essential Duties

  • Manages processes across teams, including the development of creative briefing and trafficking, campaign flowcharts and optimizations, media budgets, and performance reporting.
  • Works closely with EdPlus marketing leadership and agency partners, provides campaign briefs, reviews agency campaign recommendations, and provides recommendations to EdPlus marketing leadership. 
  • Ensures integration of EdPlus and external agency marketing efforts with enterprise-level marketing initiatives.
  • Responsible for budget planning and management, works closely with agency partners to ensure that media spend allocation is effective and budget targets are achieved, making recommendations for shift in spend when necessary.
  • Identifies trends and insights and collaborates with external vendors and internal partners on opportunities for improved performance.
  • Analyzes market trends, competitive landscape, and consumer behavior to identify opportunities for growth and develop data-driven insights to inform marketing strategies.
  • Monitors and reviews marketing performance reports and incorporates them into internal dashboards as appropriate to ensure KPI targets are being met, identifies trends and areas of opportunity.
  • Audits ASU Online Google Analytics account regularly and works with EdPlus to ensure data cleanliness and goal-tracking accuracy.
  • Leverages existing dashboards and finds opportunities for new ones in cooperation and collaboration with Enterprise teams and stakeholders.
  • Collaborates with paid media and analytics experts across ASU Enterprise-level Partners to create a more streamlined approach of best practices, ASU Enterprise-level wide strategy, and transparency. 
  • Prepares regular reports and presentations to communicate campaign performance, key findings, and actionable insights to senior management and stakeholders.
  • Assumes or coordinates other duties or projects as assigned or directed.
     

Minimum Qualifications
Bachelor's degree in Communications, Journalism, Public Relations, Marketing or closely related field AND five (5) years of experience in a public relations/marketing role; OR, Any equivalent combination of education and/or experience from which comparable knowledge, skills and abilities have been achieved.

Desired Qualifications

  • Digital Marketing Expertise: Evidence of strong understanding of digital marketing principles, including SEO, SEM, social media advertising, content marketing, and digital media planning and buying (e.g., paid search, display, paid social, retargeting).
  • Analytics Proficiency: Demonstrated proficiency in using marketing analytics tools and platforms (e.g., Google Analytics, Meta Business Suite, YouTube Studio) to track, analyze, and report campaign performance metrics. Intermediate knowledge of marketing technology stack and rules-based lead nurturing.
  • Communication Skills: Evidence of effective communication skills; adept at conveying complex ideas and insights.
  • Leadership and Collaboration: Evidence of leadership and team management experience; effective in stakeholder collaboration.
  • Critical Thinking: Evidence of strong critical thinking and problem-solving abilities; adaptable to changing environments.
  • Project Management: Organizational skills; thrives in fast-paced, deadline-driven settings.
  • Business Acumen: Demonstrated success in multi-channel marketing and ROI measurement.
  • Innovation: Demonstrated passion for continuous learning and staying ahead of industry trends.
  • Confidentiality: Demonstrated ability to maintain high confidentiality standards.
  • Flexibility: Demonstrated ability to take initiative, prioritize tasks, and adapt in dynamic environments.
  • Evidence of a bachelor's degree or higher in a related field.

ASU offers a total compensation package that includes valuable employee benefits. Click here to explore options.

  •   Healthcare
  •   Financial Security
  •   Retirement
  •   Family Resources
  •   Tuition Reduction (Eligible ASU Employee, their dependents and spouse.)
  •   Discounts
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Fellowship opportunities

EdPlus’ EdTech Innovation Fellowship is a unique mid-career advancement opportunity envisioned to develop the next generation of leaders who will reimagine solutions to society’s most challenging problems. EdTech Innovation Fellows have the opportunity to cultivate effective, high-impact educational initiatives at unprecedented levels and scale.

Click here to learn more about the EdTech Innovation Fellowship.

Explore where we work

EdPlus is located at SkySong, ASU’s innovation center in Scottsdale, AZ. The center houses a diverse business community that links technology, research, education and entrepreneurship.

 

The new ideas and research from this community position ASU and Phoenix as leaders in education. The initiatives housed at SkySong are responsible for:

3,000+

invention disclosures.

900+

technology licenses and

options.

600+

patents.

100+

startups.