Are you a research scientist focused on higher education outcomes? Do you have strong expertise in quantitative methodologies and can communicate findings to non-technical audiences? Then keep reading below for this Learning Scientist Senior opportunity!

ASU EdPlus is a dynamic unit of Arizona State University focused on the design and scalable delivery of digital teaching and learning models to increase student success and reduce barriers to achievement in higher education. We advance the economic, social, cultural, and overall health of the local, national, and international communities served by ASU.

Action Lab is a data-driven, research-focused service organization that supports ASU and EdPlus initiatives by equipping leaders with the insights and analyses they need to make informed, evidence-based decisions. Action Lab drives transformational change in education through data and research, focusing on learner behaviors and the factors that drive success. Our goal is to improve access and achievement while bolstering the development of quality education for all learners.

Want to know more about working at EdPlus? Watch this short video!

We are looking for a knowledgeable, analytical Learning Scientist Senior to join our Action lab team. Every day you will make a difference in the lives of others by designing, conducting, and translating applied research that advances Action Lab's mission of improving educational outcomes through evidence-based decision-making. You will lead complex, quantitatively driven research and evaluation projects focused on enrollment, persistence, student success, teaching and learning, innovation, and emerging technologies such as virtual reality and AI teaching tools. 

Working closely with Action Lab leadership, analytics teams, institutional partners, and university stakeholders, you will apply rigorous research methodologies to generate actionable insights that inform institutional strategy and improve learner experiences. You will contribute to Action Lab's growing research portfolio by developing reproducible research through R Markdown and Git repositories, communicating findings to diverse audiences, and collaborating across interdisciplinary teams to solve complex educational challenges. 

Reporting directly to the Associate Director of Research in Action Lab, you will serve as a subject matter expert in research design, learning sciences, educational measurement, and applied analytics while helping build Action Lab's reputation for high-quality, decision-focused research.

NOTE: This is an in-person, hybrid position. You must be able to reliably commute to Scottsdale AZ.

Essential Duties:

• Lead the design and execution of applied research studies focused on enrollment, persistence, student success, educational innovation, and learning. 
• Design rigorous quantitative studies that address institutional questions and generate actionable recommendations. 
• Develop reproducible research workflows using R and modern analytical tools to ensure transparency, quality, and scalability such as R Markdowns and Git repositories. 
• Conduct advanced statistical analyses, predictive modeling, causal inference, and program evaluation using appropriate research methodologies such as time series analysis, path analysis, and structural equation modeling, and cluster analysis (based on meaningful patterns of characteristics, behaviors, needs, and contexts). 
• Conduct rigorous exploratory data analysis to uncover patterns, trends, relationships, anomalies, and emerging signals across complex datasets. Apply descriptive statistics, data visualization, segmentation, temporal and longitudinal exploration, and multivariate techniques to understand distributions and relationships, identify meaningful differences across populations and contexts, generate and refine hypotheses, assess data quality and analytic assumptions, and determine appropriate directions for subsequent statistical modeling, causal analysis, and program evaluation. 
• Desire to understand and appreciate nuance in complex datasets is essential, learning the context is key for this role. 
• Collaborate with analytics, product, and operational teams to integrate research findings into decision-making, product development, and institutional improvement efforts. 
• Translate complex analyses into clear, compelling reports, presentations, and visualizations for technical and non-technical audiences using our templates and collaborating with our design staff to make our visuals come to life. 
• Ensure research activities comply with IRB requirements, ethical standards, and university data governance policies. 
• Mentor early career researchers and contribute to a collaborative culture of inquiry, experimentation, and continuous learning.
• Assume or coordinate other duties or projects as assigned or directed. 

NOTE: This is an in-person, hybrid position. You must be able to reliably commute to Scottsdale AZ.

Minimum Qualifications:

Bachelor's degree and five (5) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Desired Qualifications:

• Master's or PhD in Learning Sciences, Education, Statistics, Economics, Data Science, Psychology, Organizational Research, Behavioral Sciences, or a related field. 
• Five to eight years of experience conducting applied research in higher education with direct experience working with complex higher education datasets that move across time (academic years or semesters) and different dimensions of demographic make ups of our learner audiences and how these intersect. 
• Experience designing and executing quantitative research studies that influence organizational decision-making. 
• Demonstrated strong expertise in quantitative methodologies, including generalized linear models, mixed-effects models, causal inference, experimental and quasi-experimental design, structural equation modeling, predictive analytics, and evaluation methods. 
• Extensive experience developing reproducible research workflows using R and modern statistical packages. 
• Demonstrated ability to integrate quantitative evidence with qualitative findings (collaborating with our Action Lab qualitative research team) into actionable co-created comprehensive research products. 
• Experience verbally communicating findings to non-technical audiences. 
• Experience writing clear communication of findings to non-technical audiences. 
• Evidence of familiarity with learning analytics, educational technologies, AI-enabled research methods, or student success initiatives. 

NOTE: Please answer the following question in your cover letter:

• Do you have extensive, hands-on experience using R for quantitative research? (Yes/No)

• What types of analyses, data workflows, and research products have you developed using R?

   

Salary & Benefits:

$110,000 – 120,000 per year

ASU offers a total compensation package that includes valuable employee benefits. See the ASU Benefits website to explore options.

• Healthcare
• Financial Security
• Retirement
• Family Resources
• Tuition Reduction (Eligible ASU Employee, their dependents and spouse.)
• Discounts

Working Environment 

Your desk will be in the beautiful, cutting-edge, and collaborative workspace at SkySong, the ASU Scottsdale Innovation Center. The Center houses a diverse business community that links technology, research, education, and entrepreneurship to position ASU and Greater Phoenix as global leaders in the knowledge economy.

ASU EdPlus supports flexible work options, ranging from alternate to hybrid work schedules, subject to approvals per ASU policy. (This is an in-person, hybrid position.)

Applicant must be eligible to work in the United States. ASU EdPlus will not be a sponsor for this position.

Department Statement: 

As a central enterprise unit for ASU, ASU EdPlus supports the university charter by focusing on the design and scalable delivery of digital teaching and learning models to increase student success and reduce barriers to achievement in higher education.

ASU EdPlus defines itself through a culture of curiosity, risk-taking, and refusing to accept the status quo. Our employees are valued, respected, and encouraged to be their unique selves. We know that our ability to deliver high-quality services and educational experiences is strengthened by our culture of innovation, driving outcomes through serving learners, achieving milestones, striving for excellence, solving problems, embracing urgency, and being bold.

ASU EdPlus

Apply by 11:59 pm Arizona time on Thursday, September 3, 2026

Do you excel at helping a team in a customer service/support environment? Do you have experience in coaching others in a high-performing academic setting? If so, continue reading below for this Success Coach Senior opportunity!

This position is only open to current employees of the Arizona Board of Regents (ABOR) system, which includes Arizona State University, Northern Arizona University, and the University of Arizona.

ASU EdPlus is a dynamic unit of Arizona State University focused on the design and scalable delivery of digital teaching and learning models to increase student success and reduce barriers to achievement in higher education. We advance the economic, social, cultural, and overall health of the local, national, and international communities served by ASU.

Want to know more about working at EdPlus? Watch this short video!

We’re seeking a driven, people-oriented Success Coach Senior to support both graduate and undergraduate students. Every day you’ll make a difference in the lives of others by partnering with students in thoughtful and creative ways that guide and motivate them to reach their full potential. Through quality conversation and meaningful exploration, you will build and maintain positive and collaborative relationships with a focus on goal setting, overcoming obstacles, and achieving success, while adhering to established guidelines. 

As a role model and mentor, you will contribute regularly and constructively in team meetings and manage your caseload systematically. Additionally, you will prioritize not only your own needs, but those of your teammates, and step in to assist as needed. You will be consistently involved in advancing the Success Center’s priorities.

Essential Duties:

• Serve as the primary point of contact for ASU Online students, providing proactive, student-centered coaching to support persistence, retention, and degree completion. 
• Build meaningful relationships with students through individualized outreach, academic planning, and timely support to address academic, financial, and personal barriers. 
• Deliver high-quality support across multiple communication channels, including phone, email, text, chat, and social media, while meeting established response time expectations. 
• Monitor student engagement and academic progress using Salesforce and other systems, implementing interventions and connecting students with appropriate university resources. 
• Utilize critical thinking, case management, and available resources to resolve student issues and provide an exceptional student experience. 
• Collaborate with internal and external partners to support student success and recommend process improvements that enhance the student experience. 
• Serve as a mentor and role model by providing guidance, onboarding, and support to new and existing Success Coaches. 
• Champion new initiatives, share best practices, identify trends, and contribute to a positive, collaborative team culture. 
• Consistently meet or exceed established performance metrics while demonstrating adaptability, professionalism, and continuous improvement. 
• Perform other duties and special projects as assigned or directed. 

Minimum Qualifications:

Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Desired Qualifications:

• Bachelor's degree or higher in a related field. 
• At least one year of experience as an EdPlus Success Coach. 
• Demonstrated knowledge of EdPlus Success Coaching Center policies, procedures, and student support practices. 
• Demonstrated expertise in Salesforce, case management, FERPA compliance, and coaching technologies. 
• Demonstrated strong critical thinking, problem-solving, and decision-making skills. 
• Evidence of excellent written, verbal, and interpersonal communication skills with the ability to build positive relationships. 
• Demonstrated ability to mentor peers, lead by example, and foster a collaborative team environment. 
• Proven ability to adapt to change, implement feedback, and champion new initiatives and process improvements. 
• Consistent record of meeting or exceeding performance and quality assurance expectations. 
• This position is open only to current employees of the Arizona Board of Regents (ABOR) system, including Arizona State University, Northern Arizona University, and the University of Arizona.
   

NOTE: Please answer the following question in your cover letter:

• Explain why you are interested in the Senior role within the Success Center and the impact you hope to make in this position. In your response, discuss your motivation for pursuing this opportunity, how the role aligns with your professional goals, and the specific contributions you aspire to bring to the team and the students we serve. 
• Elaborate on your leadership experience within the Success Center. In your response, highlight specific examples of how you have guided colleagues, supported center initiatives, influenced outcomes, or contributed to a positive and productive team culture.

Salary & Benefits:

$51,500 - $77,300 per year; DOE

Target salary: $58,400

ASU offers a total compensation package that includes valuable employee benefits. See the ASU Benefits website to explore options. to explore options.

• Healthcare
• Financial Security
• Retirement
• Family Resources
• Tuition Reduction (eligible ASU employee, their dependents and spouse)
• Discounts

Working Environment:

ASU EdPlus is located at SkySong, the ASU Scottsdale Innovation Center. The Center houses a diverse business community that links technology, research, education, and entrepreneurship to position ASU and Greater Phoenix as global leaders in the knowledge economy.

ASU EdPlus supports flexible work options, ranging from alternate to hybrid remote work schedules, subject to approvals per ASU policy. 

Applicant must be eligible to work in the United States; ASU EdPlus will not be a sponsor for this position.

Department Statement:

As a central enterprise unit for ASU, ASU EdPlus supports the university charter by focusing on the design and scalable delivery of digital teaching and learning models to increase student success and reduce barriers to achievement in higher education.

ASU EdPlus defines itself through a culture of curiosity, risk-taking, and refusing to accept the status quo. Our employees are valued, respected, and encouraged to be their unique selves. We know that our ability to deliver high-quality services and educational experiences is strengthened by our culture of innovation, driving outcomes through serving learners, achieving milestones, striving for excellence, solving problems, embracing urgency, and being bold.

ASU EdPlus

Apply by 11:59 pm Arizona time on Tuesday, August 25, 2026.

Are you someone who can manage a content calendar and contribute a great idea in the same meeting? Do you care about the details and the creative work behind them? If you are looking for a role where you're making things, not just scheduling them, apply today for this Social Media Coordinator opportunity!

ASU EdPlus is a dynamic unit of Arizona State University focused on the design and scalable delivery of digital teaching and learning models to increase student success and reduce barriers to achievement in higher education. We advance the economic, social, cultural, and overall health of the local, national, and international communities served by ASU.           

Want to know more about working at EdPlus? Watch this short video!

We are seeking a Social Media Coordinator with a knack for both structure and style to join our ASU Online marketing team. You know what looks good on a feed and you know how to build the system that gets it there on time, every time. Every day you’ll make a difference in the lives of others by owning day-to-day execution for ASU Online's social channels: managing workflows, coordinating assets and approvals, and making sure everything that goes live is sharp, on-brand, and exactly where it needs to be.

You'll work closely with designers and provide input on what's ready for the platform, drawing on your unique perspective to determine what works. Your work directly supports ASU Online's mission to expand access to high-quality education, one well-executed post at a time.

Essential Duties:

• Support the execution of social media strategy by managing publishing operations, including scheduling, posting and quality assurance across platforms.
• Maintain and update social media content calendars to ensure accurate, timely, and consistent publishing.
• Contribute to and produce content going out the door — as someone who knows what works on social and isn't afraid to flag what doesn't.
• Track published content and support performance reporting, documentation, and recaps.
• Maintain organized records of assets, approvals, schedules and workflows.
• Communicate proactively with stakeholders to flag risks, delays or execution issues.
• Assume or coordinate other duties or projects as assigned or directed.

NOTE: This is an in-person hybrid position. You must be able to reliably commute to Scottsdale, Arizona.

Minimum Qualifications:

Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Desired Qualifications:

• Bachelor’s degree or higher in a related field.
• Demonstrated strong organizational skills with the ability to manage multiple deadlines and priorities.
• Experience supporting social media publishing or digital content execution in a professional or organizational setting.
• Demonstrated strong attention to detail and ability to identify errors or inconsistencies in copy, links, assets, or schedules.
• Demonstrated ability to work in a fast-paced, collaborative environment.

NOTE: Please answer the following questions in your cover letter:

• Describe a project where you supported social media or digital content execution. How did you stay organized and ensure accuracy?
• How do you manage multiple deadlines and last-minute changes?

Salary & Benefits:

$54,600 - $77,300 per year; DOE

ASU offers a total compensation package that includes valuable employee benefits. See the ASU Benefits website to explore options.

• Healthcare
• Financial Security
• Retirement
• Family Resources
• Tuition Reduction (Eligible ASU Employee, their dependents and spouse.)
• Discounts

Working Environment: 

Your desk will be in the beautiful, cutting-edge, and collaborative workspace at SkySong, the ASU Scottsdale Innovation Center. The Center houses a diverse business community that links technology, research, education, and entrepreneurship to position ASU and Greater Phoenix as global leaders in the knowledge economy.

ASU EdPlus supports flexible work options, ranging from alternate work schedules to hybrid remote work schedules, subject to approvals per ASU policy. (This is an in-person hybrid position.)

Applicant must be eligible to work in the United States. ASU EdPlus will not be a sponsor for this position.

Department Statement: 

As a central enterprise unit for ASU, ASU EdPlus supports the university charter by focusing on the design and scalable delivery of digital teaching and learning models to increase student success and reduce barriers to achievement in higher education.

ASU EdPlus defines itself through a culture of curiosity, risk-taking, and refusing to accept the status quo. Our employees are valued, respected, and encouraged to be their unique selves. We know that our ability to deliver high-quality services and educational experiences is strengthened by our culture of innovation, driving outcomes through serving learners, achieving milestones, striving for excellence, solving problems, embracing urgency, and being bold.

ASU EdPlus

Apply by 11:59 pm Arizona time on Thursday, August 27, 2026

Are you highly organized, detail-oriented, and comfortable working across multiple initiatives simultaneously? Do you have strong communication skills, a working knowledge of academic approval processes, and the ability to track and report progress using project management tools and systems? Then apply today for this Academic Portfolio Coordinator opportunity!

ASU EdPlus is a dynamic unit of Arizona State University focused on the design and scalable delivery of digital teaching and learning models to increase student success and reduce barriers to achievement in higher education. We advance the economic, social, cultural, and overall health of the local, national, and international communities served by ASU.

Want to know more about working at EdPlus? Click here!

We are seeking highly organized, detail-oriented, and collaborative Academic Portfolio Coordinator to join our Academic Portfolio Management team. Every day you will make a difference in the lives of others by overseeing the digital immersion program launch cycle, resource management, and digital immersion course management. 

You will play a crucial role in ensuring that program launch operations run smoothly across teams. You will coordinate the intake of new program requests and support their review and tracking through the entire launch process. You will coordinate communication between the Academic Portfolio Management team and the Provost’s Office regarding all program launch initiatives, and ensure program launch tasks are meeting deadlines. In addition, you will track progress through project management tools (such as AirTable and Jira) and provide regular updates regarding the status of program launches, course approvals related to launches, and presentation preparations.

NOTE: This is an in-person, hybrid position. You must be able to reliably commute to Scottsdale AZ.

Essential Duties:

Program and Course Approval Coordination

• Coordinate the intake and tracking of new academic program requests from submission through final approval and launch, including managing the completion, tracking, and notification of official internal forms and related documentation. 
• Support the intake, review, and approval tracking of new course requests associated with program launches; serve as a liaison for post-course approval activities to support program implementation and launch readiness in collaboration with instructional designers, Finance, and Colleges’ business managers.

Project Management and Tracking

• Track program and course launch milestones using project management tools and shared tracking systems (e.g., Airtable, Jira); monitor deadlines, dependencies, and risks related to program launch initiatives.
• Support the preparation of presentations, documentation, and briefing materials for leadership and stakeholder meetings.

Communication and Stakeholder Coordination

• Serve as a central point of contact between the Academic Portfolio Management team and the Provost’s Office for program launch initiatives.
• Facilitate clear, timely communication regarding requirements, deadlines, approvals, and next steps; follow up with teams to ensure required actions are completed and escalation occurs when needed.
• Maintain organized records of communications, decisions, and approvals.

Process and Technology Support

• Develop and maintain a thorough understanding of academic portfolio and program launch processes, applying project management best practices to support efficient and effective workflows.
• Utilize, maintain, and continuously improve tracking tools and systems to ensure visibility, accuracy, and accountability.
• Demonstrate a willingness to learn and adapt to new technologies that support operational processes.

Assume or coordinate other duties or projects as assigned or directed.

NOTE: This is an in-person, hybrid position. You must be able to reliably commute to Scottsdale AZ.

Minimum Qualifications:

Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Desired Qualifications:

• Bachelor’s degree or higher in a related field.
• Demonstrated strong organizational skills with the ability to manage multiple projects simultaneously. 
• Experience using project management tools such as Airtable, Jira, or similar platforms. 
• Evidence of strong attention to detail and the ability to identify inconsistencies in project tracking and documentation. 
• Demonstrated comfort pulling and summarizing data from reporting platforms and dashboards; experience preparing basic presentations or recap documents. 
• Evidence of proactive communication to keep stakeholders informed and aligned. 
• Demonstrated ability to work effectively in a fast-paced, collaborative environment across multiple teams. 
• Demonstrated enthusiasm for higher education and the ASU mission.

NOTE: Please answer the following question in your cover letter:

• Describe your experience coordinating complex processes or projects that involved multiple stakeholders, deadlines, and required approvals. What tools or methods did you use to track progress and ensure tasks were completed accurately and on time?
• Provide an example of how you have served as a central point of contact between teams (e.g., academic units, leadership, operations). How did you ensure clear communication, documentation, and follow-up when requirements or timelines were complex or changing?

Salary & Benefits:

$50,000 - $62,500 per year; DOE

ASU offers a total compensation package that includes valuable employee benefits. Click here to explore options.

• Healthcare
• Financial Security
• Retirement
• Family Resources
• Tuition Reduction (Eligible ASU Employee, their dependents and spouse.)
• Discounts

Working Environment 

Your desk will be in the beautiful, cutting-edge, and collaborative workspace at SkySong, the ASU Scottsdale Innovation Center. The Center houses a diverse business community that links technology, research, education, and entrepreneurship to position ASU and Greater Phoenix as global leaders in the knowledge economy.

ASU EdPlus supports flexible work options, ranging from alternate to hybrid work schedules, subject to approvals per ASU policy. (This is an in-person, hybrid position.)

Applicant must be eligible to work in the United States. ASU EdPlus will not be a sponsor for this position.

Department Statement: 

As a central enterprise unit for ASU, ASU EdPlus supports the university charter by focusing on the design and scalable delivery of digital teaching and learning models to increase student success and reduce barriers to achievement in higher education.

ASU EdPlus defines itself through a culture of curiosity, risk-taking, and refusing to accept the status quo. Our employees are valued, respected, and encouraged to be their unique selves. We know that our ability to deliver high-quality services and educational experiences is strengthened by our culture of innovation, driving outcomes through serving learners, achieving milestones, striving for excellence, solving problems, embracing urgency, and being bold.

ASU EdPlus

Apply by 11:59 pm Arizona time on Tuesday, August 25, 2026